Service Dispatch Request

In order to effectively service our clients, please be as descriptive as possible when filing out this request.

Name of Person submitting request * First Last
Contact Email (Business email Only) *

Please make sure to type your email address correctly. Incorrect email addresses will delay your request as our system will not be able to identify who you are.
Subject of Problem

Examples; Monitor Dead, My quick books is crashing.
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Is this a New Hire request?

Is this request for us to create a new user account for a new staff member?
Is this an employee termination request?

Is this a request to terminate account access for an existing account?
What day do you want this termination effective? / MM / DD YYYY
Do you need to forward any emails to another person?
No If Yes, who?
Does your organization currently have phone service with J IT Outsource?
Yes No
Is a new phone needed?
Yes No
What would you like this new phone extension to be?
Employee Name First Last
Tell us any additional information about this termination
User Name

Please give us what you would like the username to be. If not specified, we will use the standard convention that we have in your organization
Password
Email

Please tell us what you would like the email to be. If not specified, we will use the standard convention within your organization.
Current user who has same rights as this new user.

This is needed so that we can make sure this new user account has the same permissions
Does this person need local administrative rights?
Yes No
Let us know if you want to allow this user to be able to install any programs and modify settings within their computer. By default, we give local administrative rights to the user.
Is this new employee replacing someone?
No If Yes, who?
Is this new person replacing someone who left your organization recently?
Will they need access to that user's data?
Yes No
Does this new user account need access to the previous employees data and information?
Will previous users email need to be forwarded to this new user?
Yes No
Do we need to forward the previous employees emails to this new account? By default, we do not forward the emails and instead we DISABLE the account.
What types of programs will this new user need access to?

Tell us what types of 3rd party programs that this new account will need access to. ADP? QuickBooks? Sage?
Description of Problem

Please try to be as descriptive as possible. This helps us prioritize your problem and allows us to better assist you.
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Service Dispatch Request

Service Dispatch Request

Subject of Problem

Description of Problem